IT Support & Maintenance

Helpdesk and technical support: Providing helpdesk services to assist users with technical issues and troubleshooting problems.

 

Proactive monitoring and maintenance: Monitoring the IT infrastructure to identify potential issues before they occur and performing regular maintenance tasks such as updates, patches, and backups.

 

Network management: Managing and maintaining the network infrastructure, including routers, switches, firewalls, and other network devices.

 

Server management: Managing and maintaining the server infrastructure, including physical and virtual servers, operating systems, and applications.

 

End-user device management: Managing and maintaining end-user devices such as desktops, laptops, mobile devices, and printers.

 

Security management: Managing and maintaining the security infrastructure, including firewalls, antivirus software, intrusion detection and prevention systems, and other security measures.